to having to wait (typically) a hour, often times, over 2 hours for a scheduled appointment! This is not a rare occurrence. Not only is this extremely unprofessional, but very inconsiderate and rude to those waiting. Our time is valuable to us too! I feel sorry for the receptionists trying to do their jobs and keep on schedule! So a big Cheers to them for trying to do their job and for bearing the brunt of peoples anger and frustration!