BC Hydro has halted planned outages for residential areas across B.C. as COVID-19 keeps more people at home. (Photo via BC Hydro)

BC Hydro halts planned residential outages as COVID-19 keeps people at home

Utility company creates bill assistance program, crisis fund

BC Hydro has temporarily cancelled all non-emergency planned power outages for residential areas as the coronavirus outbreak leads to more people staying home.

On March 18, the utility company shared a province-wide update on the website explaining that BC Hydro recognizes that the ongoing COVID-19 situation is resulting in many customers spending more time at home for the foreseeable future and planned outages would be inconvenient.

READ ALSO: Coronavirus update: What’s happening right now in Canada

According to the BC Hydro website, planned outages are set for repairs, upgrades, maintenance, customer requests and adding new connections. Planned outages can be viewed on the online outage map.

The outages will be rescheduled at a later date and crews will continue to respond to unplanned outages as they happen and work to restore power quickly, explained BC Hydro spokesperson Ted Olynyk.

READ ALSO: BC Hydro to stop disconnections for those impacted by COVID-19

The hydro company also announced on March 13 that a COVID-19 Customer Assistance Program had been created to help customers experiencing financial hardship as a result of the coronavirus outbreak.

“We recognize the financial impact COVID-19 may have on our customers due to changes in employment from workplaces closing, or reducing staffing levels and want to provide some relief during this challenging time,” said BC Hydro president and CEO Chris O’Riley in a written statement.

READ ALSO: First responders adjust how they respond to emergencies in face of pandemic

He added that as some customers may receive higher utility bills due to more people working from home or self-isolating, the assistance program will allow them to rearrange or defer their payments.

Customers facing financial hardship due to job loss or illness may be eligible for the BC Hydro Customer Crisis Fund, which provides grants of up to $600 to help with electrical bills.

Those interested in the assistance program or the crisis fund can call 1-800-BCHYDRO (1-800-224-9376) or visit bchydro.com for more information.


@devonscarlett
Like us on Facebook and follow us on Twitter.

devon.bidal@saanichnews.com

BCHydroCoronavirus

Just Posted

Sport camps to help youth become better overall athletes

Athletic camps for youth coming to valley this month

Boat party raises over $130,000 for local COVID-19 response fund

Brett Kissel and W. Brett Wilson entertained the valley while raising funds

Charges laid after woman’s dog dragged by her stolen vehicle

Dog dragged behind freshly stolen vehicle as it fled downtown Windermere

Motorcyclist killed in collision north of Canal Flats

A 45 year old man from the East Kootenays, died at the scene.

Business can rise this fall in the Columbia Valley

Post-secondary students and snowbirds may bolster fall, our traditional shoulder season.

Airlines dispute Dr. Henry’s claim they ‘very rarely’ give accurate COVID contact tracing info

Air Canada, WestJet say they provide names and contact information

Dwindling B.C. bamboo supply leaves Calgary Zoo biologists worried about pandas

Zoo has been trying to send pandas back to China since May

B.C. Appeal Court prevents Victoria woman from using the term ‘death midwife’ in her job

Pashta MaryMoon claimed she had been providing “death-care services” for more than 40 years

‘We all have anxieties’: B.C.’s top doctor addresses return-to-school fears amid COVID-19

Dr. Bonnie Henry promises school restart plan safe for B.C. kids

Abbotsford mom worried about her two kids in Beirut following explosion

Shelley Beyak’s children were abducted by their dad in 2018

Young Canadians, hospitality workers bear the brunt of mental strain in 2020: report

A study by Morneau Shepell points to economic uncertainty in the pandemic as the cause for angst

Health Canada recalling more than 50 hand sanitizers in evolving list

Organization says to stop using products listed, and to consult a health-care professional

Airborne hot dog strikes Greater Victoria pedestrian

Police called to 4200-block of Quadra Street for hot dog incident

B.C. scientist, 63, protests in trees set to be removed for Trans Mountain pipeline

Tim Takaro is reaching new heights as he tries to stall the pipeline expansion project in New Westminster

Most Read