(Andrew Harrer/Bloomberg)

Facebook hit with $9M penalty for making ‘false, misleading’ privacy claims: watchdog

Investigation focused on Facebook and its Messenger program

Facebook has been ordered to pay a $9 million penalty after the Competition Bureau found the company made false or misleading claims about the privacy of Canadians’ personal information.

The penalty is part of a settlement released Tuesday (May 19) where Facebook agreed to not make false or misleading representations about how users’ personal information posted on Facebook and Messenger is used. The agreement comes after the probe, which looked at Facebook’s practices between August 2012 and June 2018.

The investigation found that Facebook gave the impression that users could control who could see their personal information by changing their account’s privacy settings, even though this did not fully ensure privacy.

“Facebook did not limit the sharing of users’ personal information with some third-party developers in a way that was consistent with the company’s privacy claims,” the Competition Bureau statement said. “This personal information included content users posted on Facebook, messages users exchanged on Messenger, and other information about identifiable users.”

The bureau found that Facebook allowed third-party developers to gain information on the friends of users who installed certain applications, even years after the company said it would stop the practice. According to the bureau, Facebook claimed it would stop after April 30, 2015, but the practice continued until 2018.

In a statement, a Facebook company spokesperson said the social media site did not agree with the result of the probe. However, the company said it would not contest the conclusions.

“We will build on the improvements we’ve made in protecting people’s information and how we communicate about the privacy controls Canadians can use,” the spokesperson said.

The social media company will also have to pay $500,000 to cover the costs of the investigation.


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

facebook

Just Posted

MLA says no COVID-19 cases here in seven weeks, clash between B.C. and Alberta exaggerated

Clovechok said cars were keyed, but he believes the incidents were isolated.

Métis communities make do with minimal financial aid from Trudeau; CBT offers support

Métis citizens in valley forged ahead thanks to support from local leadership and community groups

Pharmasave reports positive community support

Daily operations at the local Pharmasave have been modified

Badgers, bears and birds to benefit from bolstering bunchgrass conservation in Rocky Mountain Trench

260 hectares (637 acres) near Canal Flats acquired for conservation

Furor erupts over CastleRock mountain bike trails

A petition has garnered 1,700 signatures so far and seeks to have the CastleRock trails legitimized.

Trudeau offers $14B to provinces for anti-COVID-19 efforts through rest of year

Making a difference in municipalities is a pricey proposition

Friends, family mourn Salt Spring Island woman killed in suspected murder-suicide

A GoFundMe comapaign has been launched for Jennifer Quesnel’s three sons

‘I’m pissed, I’m outraged’: Federal minister calls out police violence against Indigenous people

Indigenous Minister Marc Miller spoke on recent incidents, including fatal shooting of a B.C. woman

Indigenous families say their loved ones’ deaths in custody are part of pattern

Nora Martin joins other Indigenous families in calling for a significant shift in policing

‘Alarmed’: Health critic calls for more data on COVID-19 in trucking industry

Saskatchewan, Ontario and Quebec said that level of detail is not being collected

UPDATED: Pair accused of ‘horrific’ assault at Vancouver’s Oppenheimer Park arrested

Police say Jason Tapp, 30, and Nicole Edwards, 33, did not show up to meet their bail supervisor this week

Kelowna Mountie who punched suspect identified, condemned by sister

‘How did he get away with this? How is this justifiable?’

PHOTOS: Anti-racism protesters gather in communities across B.C.

More protests are expected through the weekend

Most Read