Facebook to overhaul ad targeting to prevent discrimination

The company is also paying about $5 million to cover plaintiffs’ legal fees and other costs

In this April 10, 2018, file photo Facebook CEO Mark Zuckerberg adjusts his tie as he arrives to testify before a joint hearing of the Commerce and Judiciary Committees on Capitol Hill in Washington. Earlier this month Zuckerberg announced a new privacy-focused vision for the company to focus on messaging instead of more public sharing, but he stayed mum on overhauling Facebook privacy practices in its core business. (AP Photo/Carolyn Kaster, File)

Facebook will overhaul its ad-targeting systems to prevent discrimination in housing, credit and employment ads as part of a legal settlement.

For the social network, that’s one major legal problem down, several to go, including government investigations in the U.S. and Europe over its data and privacy practices.

The changes to Facebook’s advertising methods —which generate most of the company’s enormous profits — are unprecedented. The social network says it will no longer allow housing, employment or credit ads that target people by age, gender or zip code.

Facebook will also limit other targeting options so these ads don’t exclude people on the basis of race, ethnicity and other legally protected categories in the U.S., including national origin and sexual orientation.

The social media company is also paying about $5 million to cover plaintiffs’ legal fees and other costs.

READ MORE: Facebook says no one flagged NZ mosque shooting livestream

Facebook and the plaintiffs — a group including the American Civil Liberties Union, the National Fair Housing Alliance and others — called the settlement “historic.” It took 18 months to hammer out. The company still faces an administrative complaint filed by the U.S. Department of Housing and Urban Development in August over the housing ads issue.

What’s not yet clear is how well the safeguards will work. Facebook has been working to address a slew of social consequences related to its platform, with varying degrees of success.

Last week, it scrambled to remove graphic video filmed by a gunman in the New Zealand mosque shootings, but the footage remained available for hours on its site and elsewhere on social media.

Earlier in March, CEO Mark Zuckerberg announced a new “privacy-focused vision” for the company to focus on messaging instead of more public sharing — but he stayed mum on overhauling Facebook’s privacy practices in its core business.

Galen Sherwin, senior staff attorney at the ACLU and the group’s lead attorney on its suit, praised the settlement as “sweeping” and said she expects it to have ripple effects through the tech industry.

Facebook agreed to let the groups test its ad systems to ensure they don’t enable discrimination. The company also agreed to meet with the groups every six months over the next three years and is building a tool to let anyone search housing-related ads in the U.S. targeted to different areas across the country.

Discrimination hasn’t been Facebook’s only problem with ad targeting. It has taken fire for allowing advertisers to target groups of people identified as “Jew-haters” and Nazi sympathizers. It’s also still dealing with the fallout from the 2016 election, when, among other things, Facebook allowed fake Russian accounts to buy ads targeting U.S. users to stir up political divisions.

One of the complaints said that Facebook violated the Fair Housing Act because its targeting systems allow advertisers to exclude certain audiences, such as families with young children or disabled people, from seeing housing ads. Others alleged job discrimination, with ads being shown to men but not women in traditionally male-dominated fields, or only to younger users.

As part of the changes, advertisers who want to run housing, employment or credit ads will no longer be allowed to target people by age, gender or zip code. Facebook will also limit the targeting categories available for such ads. For example, such advertisers wouldn’t be able to exclude groups such as “soccer moms” or people who joined a group on black hair care.

Endlessly customizable ad targeting is Facebook’s bread and butter. The ads users see can be tailored to the most granular details — not just where people live and what websites they visited recently, but whether they’ve gotten engaged in the past six months or share characteristics with people who have recently bought a BMW, even if they have never expressed interest in doing so themselves. It’s how the company made $56 billion in revenue last year.

“There is a lot of pressure on Facebook and its ability to target ads,” said eMarketer analyst Debra Aho Williamson. “And a lot of scrutiny on what it should and shouldn’t be able to do. This is just one more example of that.”

Last year, amid concerns over how it collects user data and in preparation for tighter privacy regulation in Europe, Facebook shut down an advertising product that allowed marketers to use data from people’s offline lives to target them on Facebook.

Williamson said this caused some advertisers to change their plans. While Facebook’s ad revenue has not suffered so far, uncertainty over how well businesses will be able to target users in the future could spook advertisers.

“They will start to think, ‘are there any other types of targeting that are at risk?’” she said.

In a brief interview with The Associated Press, Facebook chief operating officer Sheryl Sandberg declined to say whether the changes will hurt the company’s advertising revenue. The most important thing, she said, was to protect Facebook’s users from discrimination.

“Today’s changes mark an important step in our broader effort to prevent discrimination and promote fairness and inclusion on Facebook,” she said in a blog post on Tuesday. “But our work is far from over.”

Barbara Ortutay, The Associated Press

Like us on Facebook and follow us on Twitter

Just Posted

Charges laid after woman’s dog dragged by her stolen vehicle

Dog dragged behind freshly stolen vehicle as it fled downtown Windermere

Motorcyclist killed in collision north of Canal Flats

A 45 year old man from the East Kootenays, died at the scene.

Business can rise this fall in the Columbia Valley

Post-secondary students and snowbirds may bolster fall, our traditional shoulder season.

Healing the big river

Photographer documents the Columbia mile by mile while chasing salmon dreams

Youth invited to virtual economic development summit for training

First Nation, Métis, Inuit and non-Indigenous applicants urged to apply for youth summit

Alberta to require masks at schools this fall, but still no mandate in B.C.

B.C. students are also set to return to classrooms in September

30% of British Columbians would ‘wait and see’ before taking COVID vaccine: poll

Some are concerned about side effects, while others don’t think the virus is a big deal

Don’t leave your hand sanitizer in the sun and other tips to stay COVID safe this summer

Being mindful of staying outside and keeping hand sanitizer, sunscreen out of the sun recommended

What exactly is ‘old growth’ B.C. forest, and how much is protected?

Forests minister Doug Donaldson doesn’t support ‘moratorium’

Canadians can travel to Hawaii in September; no quarantine with negative COVID test

Travellers will be required to pay for their own tests prior to arriving

Anonymous letters tell Vancouver Island family their kids are too loud

Letter said the noise of kids playing in Parksville backyard is ‘unbearable’

Michael Buble among 13 British Columbians to receive Order of B.C.

Ceremony will be delayed to 2021 due to COVID-19

U.S. border communities feel loss of Canadian tourists, shoppers and friends

Restrictions on non-essential travel across the Canada-U.S. border have been in place since March 2`

Most Read