File photo.

How to avoid fly-by-night moving companies

The Better Business Bureau and the Canadian Association of Movers give their tips

The Better Business Bureau and the Canadian Association of Movers have teamed up to set standards for ethical business practices and help prevent people from getting scammed when needing to move.

“Unfortunately, fly-by-night and no-name ‘truck-for-hire’ groups have been known to take advantage of the fact that consumers are under emotional and financial pressures, as well as time constraints when moving,” said Danielle Primrose, president and CEO of BBB, in a news release on Tuesday.

The organizations received more than 700 complaints against movers and storage-related companies in 2018.

According to Nancy Irvine, president of CAM, the best possible way to make a move a smooth transition is research.

RELATED: The dos and don’ts of hiring a mover

“It’s not like buying a pair of shoes. You are entrusting your entire lifelong belongs to someone you likely don’t know. There are many factors to look at – not just price. Remember that the cheapest price might turn into the costliest move,” said Irvine.

A few examples of what could go wrong: missed delivery or pick-up dates, lost or damaged belongings, charges that exceed the estimate, and claim disputes for lost and/or damaged items.

The bureau also warned people to be aware and suspicious of unmarked rental trucks as opposed to clearly marked and company-owned.

Most professional movers wear uniforms, undergo background checks, and provide a tracking number. Movers who persuade clients to go without a written contract should also be avoided.

The organizations recommended checking out their websites to see reviews and ratings of moving companies and contractors. Some red flags to look out for are if a mover does not provide replace valuation protection details, company address, proof of workers’ compensation, or a GST number.


newsroom@100milefreepress.net

Like us on Facebook and follow us on Twitter.

Just Posted

Jointly-hosted tea at museum

Strawberry Social 2 p.m. June 15th at museum grounds

The pen is mightier than the board

Local group of kids plans to put out regular newsletter as fundraising initiative

Celebrate Pride in the Park at 2nd annual event

Weekend of festivities June 14-15th

Ambushed with honour

Mike Gray receives Rotary’s highest honour in surprise presentation at Horsethief pub anniversary

Mountain-high honour

Belayed thanks to long-serving community member Herb Weller

VIDEO: Huge crowds gather in downtown Toronto for Raptors parade

Mayor John Tory declares it ‘We The North Day’ after team’s historic NBA title win

People throwing food at a bear in Fernie alarms conservation groups

“Approaching and feeding bears contributes to habituation,” says conservation group

Feds announce $50M strategy to fight dementia

Emphasis is on prevention and and supporting caregivers

Federal Liberals’ plan to help first-time homebuyers to kick in weeks before election

Ottawa to pick up 5% of a mortgage on existing homes for households that earn under $120,000 a year

B.C. VIEWS: When farmland protection doesn’t protect farmers

Secondary residences aren’t mansions, families tell Lana Popham

Bombers down B.C. Lions 33-23 in season opener

Former Lion Andrew Harris leads Winnipeg with 148 rushing yards

Northern B.C. family remembers murdered Indigenous woman with memorial walk

Still no closure for Ramona Wilson’s family 25 years later

B.C. university to offer mentorship program for former youth in care

Students using the provincial tuition waiver program will soon be able to form a community at KPU

You might not know these B.C. records are public

Hired a lawyer to file a civil claim? Those are published online

Most Read