Service BC offices remain open across the province with measures in place to ensure social distancing. Residents are encouraged to use online services. (Monica Lamb-Yorski photo - Williams Lake Tribune)

Service BC offices remain open with social distancing measures, first hours of business for vulnerable

The first hour priority service given to seniors and people who have underlying health conditions

Service BC offices will remain open across the province with reception areas modified to support social distancing and the first hour of business set aside for vulnerable citizens as the COVID-19 pandemic unfolds.

Seniors and people who have underlying health conditions or compromised immune systems — will now receive priority service by calling their local Service BC centre to make an appointment, the Ministry of Citizens’ Services noted Monday, adding many government organizations are modifying their face-to-face supports due to the pandemic.

A full list of available services at each Service BC centre is available online, along with information on hours of operation at each site.

Read more: COVID-19 World Update, March 23: Foreigners barred in Hong Kong

In addition to physical offices around the province, Service BC supports citizens through online, telephone and text channels, the ministry noted.

People are asked to call a Service BC centre, rather than coming in to an office, if they are showing symptoms of COVID-19, including coughing, shortness of breath and fever; if they have a sick family member or have been around someone who is sick; and/or if they have not yet completed the 14-day isolation period after traveling abroad.

Adapting its approach will help Service BC support its employees, while also ensuring that citizens throughout B.C. – especially those most vulnerable – continue to have access to the core services they need most.

Citizens can get help and access government services through Service BC’s Provincial Contact Centre from 7:30 a.m. to 5 p.m. (Pacific time), Monday to Friday (except statutory holidays) by Phone (toll-free) – 1 800 663-7867 (available in 110 languages), by SMS text – 604 660-6421 (English only) and by telephone device for the deaf – 711

New non-medical COVID-19 telephone and text lines help people connect to community supports, as well as programs and services from the provincial and federal governments. These options are available from 7:30 a.m. to 8 p.m., seven days a week by phone (toll-free) – 1-888-COVID19 (1-888-268-4319) (available in 110 languages) or by SMS text – 604 603-0300 (English only).

Read more: Feds launch ad campaign urging social distancing, hygiene during COVID-19 crisis



news@wltribune.com

Like us on Facebook and follow us on Twitter

CoronavirusServices

Comments are closed

Just Posted

School District 6 nominated Summit Youth Hub for award

Hub nominated for a B.C Principals’ and Vice Principals’ Association (BCPVPA) Partnership Award

Invermere library reopens for summer

Summer Reading Club and Pop-up Story Time return

Free beach camps for kids

The Lake Windermere Ambassadors are offering free summer camps for kids at James Chabot Beach.

Fisher announces decision to run for MNBC regional director’s role

Debra Fisher plans to run for Region 4 director in the Métis Nation of B.C. election this fall

Traditional Indigenous languages evaluated for regional signage project

Economic Development Officer works toward inclusive signage project for the Columbia Valley

Horrifying video shows near head-on collision on Trans Canada

The video was captured on dash cam along Highway 1

Fraser Valley woman complains of violent RCMP takedown during wellness check

Mounties respond that she was not co-operating during Mental Health Act apprehension

B.C. sees 12 new COVID-19 cases, no new deaths

Three outbreaks exist in health-care settings

Lost dog swims Columbia River multiple times searching for home

The dog was missing from his Castlegar home for three days.

COVID-19: B.C. promotes video-activated services card

Mobile app allows easier video identity verification

ICBC to resume road tests in July with priority for rebookings, health-care workers

Tests have been on hold for four months due to COVID-19

Would you take a COVID-19 vaccine? Poll suggests most Canadians say yes

75 per cent of Canadians would agree to take a novel coronavirus vaccine

Budget officer pegs cost of basic income as calls for it grow due to COVID-19

Planned federal spending to date on pandemic-related aid now tops about $174 billion

Most Read