Columbia Valley
Pioneer staff
The latest Ombudsperson quarterly report to the Regional District of East Kootenay (RDEK) highlights a number of complaints that were investigated and subsequently “closed” by the provincial office.
Some of the more common complaint topics included bylaw enforcement (44 cases – 29 per cent), disagreement with decisions (80 cases – 38 per cent), process or procedure (43 cases – 20 per cent), and zoning development (25 cases – 17 per cent).
Other topics were: council member conduct (including conflict of interest), fees and charges, services (garbage, sewer and water), accessibility, administrative error, communication, discrimination, COVID-19, labour relations, appeal process, and treatment by staff.
